PLEASE NOTE: In this time of Covid-19 we will be offering this course either face-to-face or online via Zoom

Performance Management

2-day course

The course is aimed at giving managers a practical understanding of performance management so that it adds value in their jobs. There is a mix of theory, discussions and practical illustrations of how performance management can be successfully implemented.

Who is this course aimed at?

HR Managers, HR Specialists and Line Management.

Are there any prerequisites for attending this course?


Is this course accredited?

This training course is accredited by three highly prestigious bodies in the Remuneration and Reward field – SARA, SABPP and IPM – and CPD points will be awarded for completing the course.

Course content and outcomes

After attending the course, delegates will be in a better position to:

  • Understand the context for Performance Management and how it  links with business strategy, performance-based pay and remuneration strategy,
  • Set  value-adding objectives and standards of performance that are aligned with the strategy and are measureable,
  • Gather data to measure actual performance against objective,
  • Empower staff to take responsibility for their performance,
  • Communicate meaningfully with staff throughout the year on performance issues and  give and receive feedback,
  • Identify and diagnose performance problems and take corrective action,
  • Prepare and run effective performance appraisal meetings,
  • Link performance to rewards to motivate staff and achieve business objectives.

What other courses does
21st Century offer?

21st Century ED offers one and two-day courses that cover all areas of Remuneration and HR.

more courses

2021 course dates

19-20 January

18-19 February

19-20 April

3-4 June

18-19 August

18-19 October


The course content has been split into four Zoom modules – one in the morning and one in the afternoon of each of the two days.

Module 1 (first day):

09h00 – 12h00

Module 2 (first day):

13h00 – 16h00

Module 3 (second day):

09h00 – 12h00

Module 4 (second day):

13h00 – 16h00

In order to participate in the Zoom course, please fill in the forms below and we will get back to you with further details.

2-day Public Course Rate

R 9 750.00
(per delegate, excluding VAT)

In-house Rates

for between 5 and 10 delegates*,
a flat daily rate

R 19 950.00

+ a daily fee for each
additional delegate

R 1 750.00

We can tailor-make this course, or customise any combination of courses to suit your organisation’s needs.

If you would like to run this course in-house at your company, please contact us and will will get back to you ASAP.

* Please note that we need a minimum of 5 delegates in order to run this course.

Contact us

Public Course Package Rates

If you – or any company employees – would like to attend more than one public training course, or more than one person from your company would like to attend any of the courses, we highly recommend purchasing one of our packages.

  • Structured according to the number of delegate days
  • Discounts of up to 30%
  • Valid for a year
  • Specific to the company (not to the delegate) so can be used:
    • by any number of employees
    • in any combination
    • for any course/s

If you would like to purchase a package, please fill out the booking form

Regional Contact Details

Head Office:
Johannesburg & Gauteng

Sharlene Herandien
Training Manager




Cape Town, Western Cape & Northern Cape

Leanne Visser
Regional Manager, Western and Northern Cape region


Cape Town


Port Elizabeth & Eastern Cape
Durban & Kwazulu Natal

Penny Petrou
General Manager, Eastern Cape & KZN


Port Elizabeth



BOOKING FORM: Courses & Packages

  • Section A: Company Information:

  • Please ensure that you fill in all the necessary requirements before submitting the form.

  • Section B: Delegate Information:

  • Section C: Purchasing Options:

  • Choose how you would like to pay. Fill in all the fields that are applicable, choosing AT LEAST ONE purchasing option.

  • Section D: Invoicing Information:

  • This section contains the details of the financial contact person within your company who would receive the invoice.

  • Section E: Signoff

  • This section must be signed off by a person in your company who has the authority to purchase this course/package/s.