in collaboration with

VRHR logo

Value through
200 Short Online Courses

Future-proofing has never been more accessible. We have collaborated with VRHR to offer excellent-value online short-course packages to businesses, in order to provide employees with opportunities to further their education and skills.

How does it work?
  • Apply basic business concepts
  • Assess legal contracts for business
  • Recruit and select candidates to fill defined positions
  • Induct a new employee
  • Demonstrate understanding of employment relations in an organisation
  • Manage the capture, storage and retrieval of human resources information using an information system
  • Administer data, systems, payments and provide advice related to compensation
  • Perform one-to-one training on the job
  • Conduct skills development administration in an organisation
  • Apply knowledge of HIV/AIDS to a specific business sector and a workplace
  • Analyse the skills development legislation and apply it in the workplace
  • Use the writing process to compose texts required in the business environment
  • Participate in the implementation and utilisation of equity related processes
  • Represent stakeholders in consultations and discussions on matters that arise at shop floor level
  • Recruit and select candidates to fill defined positions
  • Administer contracts for a selected new venture
  • Apply basic HR principles in a new venture
  • Quality requirements for a quality management system

 

  • Describe and apply the management functions of an organisation
  • Manage diversity
  • Business management
  • Ethics in the workplace
  • Interpret and manage conflicts within the workplace
  • Initiate a chair enquiry
  • Law of contracts introduction to law
  • Law and proceedings of meetings
  • Apply accounting principles and procedures

 

  • Empower team members through recognising strengths, encouraging participation in decision making and delegating
    tasks
  • Interpret and manage conflicts within the workplace
  • Promote a learning culture in an organisation

 

  • Provide after-sales customer service in an asset based financing environment
  • Behave in a professional manner in a business environment
  • Apply the basic skills of customer service
  • Apply basic business ethics in a work environment
  • Interacting with customers in in wholesale and retail
  • Resolve customer queries / complaints
  • Supervise customer service standards
  •  Apply client service techniques to improve service delivery
  • Manage service delivery improvement
  • Co-ordinate the improvement of productivity within a functional unit

 

  • Participate in employee health, safety and security administration at the workplace

 

  • Use a GUI based word processor to format documents
  • Use a GUI based word processor to create merged documents
  • Use a GUI based word processor to enhance a document through the use of tables and columns
  • Enhance, edit and organize electronic messages using a GUI- based messaging application
  • Demonstrate an understanding of the principles of the internet and world wide web
  • Use a GUI based presentation application to enhance presentation appearance
  • Use a GUI based spreadsheet application to create and edit spreadsheets
  • Use a GUI based presentation application to enhance presentation appearance
  • Use a GUI based spreadsheet application to create and edit spreadsheets
  • Use a GUI based spreadsheet application to solve a given problem
  • Using a GUI based spreadsheet application, enhance the functionality and apply graph/charts to a spreadsheet
  • Use a GUI based database application to work with simple databases
  • Use computer technology to research a computer topic
  • Demonstrate an understanding of preventative maintenance, environmental and safety issues in a computer
  • Investigate the use of computer technology in an organisation
  • Apply electronic messaging and calendar application
  • Utilise special features to enhance presentations
  • Describe the application and effect of Information and Communication Technologies (ICT) on society
  • Ensure spreadsheet integrity to enhance reliability
  • Design forms and reports using a Graphic User Interface (GUI) based database

 

  • Demonstrate an understanding of preventative maintenance, environmental and safety issues in a computer environment
  • Explain the principles of computer networks
  • Apply problem solving strategies
  • Demonstrate an understanding of testing IT systems against given specifications
  • Describe information systems departments in business organisations
  • Describe the types of computer systems and associated hardware configurations
  • Explain computer architecture concepts
  • Investigate the use of computer technology in an organisation
  • Participate in groups and/or teams to recommend solutions to problems
  • Resolve computer user`s problems
  • Demonstrate knowledge of basic concepts of telecommunications
  • Describe data communications
  • Apply the principles of supporting users of local area networks
  • Assemble a personal computer or handheld computer and peripherals from modules
  • Demonstrate an understanding of computer network communication
  • Describe the concepts of ICT and the use of its components in a healthy and safe manner
  • Explain how data is stored on computers
  • Demonstrate an understanding of hardware components for personal computers or handheld computers
  • Describe computer cabling
  • Install a personal computer or handheld computer and peripherals
  • Demonstrate knowledge of the principles of electronic logic for computing
  • Install a local area network
  • Represent analyse and calculate shape and motion in 2-and 3-dimensional space in different contexts
  • Install networked computer application software
  • Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life-related problems
  • Apply comprehension skills to engage oral texts in a business environment
  • Write/present/sign for a wide range of contexts
  • Read/view, analyse and respond to a variety of texts
  • Handle a range of customer complaints

 

  • Maintain a booking system
  • Monitor and control office supplies
  • Monitor and control the business of office equipment
  • Plan, monitor and control an information system in a business environment
  • Plan and prepare meeting communications
  • Use communication skills to handle and resolve conflict in the workplace
  • Comply with organisational ethics
  • Describe and assist in the control of fraud in an office environment
  • Demonstrate ability to use the world wide web
  • Use electronic mail to send and receive messages
  • Produce and use spreadsheets for business
  • Produce word processing documents for business
  • Accommodate audience and context needs in oral communication
  • Write texts for a range of communicative contexts
  • Demonstrate an understanding of a selected business environment
  • Co-Ordinate meetings, minor events & travel arrangements
  • Monitor and control office supplies
  • Communicate verbally and non-verbally in the workplace
  • Monitor and control reception area
  • Perform basic business calculations
  • Use mathematics to investigate the financial aspects of personal or business
  • Apply efficient time management to the work of a department/division/section
  • Analyse new developments reported in the media that could impact on business sector
  • Manage administration records
  • Present information in report format
  •  Manage service providers
  • Apply the budget function in a business unit
  • Describe & apply the management of stock & fixed assets in a business unit
  • Accommodate audience & context needs in oral/signed communication
  • Interpret a variety of literary texts
  • Manage diversity in the workplacePlan and manage personal finances
  • Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issues

  • Access and use information from texts
  • Maintain and adapt oral/signed communication
  • Use language and communication in occupational learning programmes
  • Write/present for a defined context
  • Use mathematics to investigate and monitor the financial aspects of personal and community life
  • Apply basic knowledge of statistics and probability to influence the use of data and procedures in order to investigate life related problems
  • Identify, describe, compare, classify, explore shape and motion in 2-and 3-dimensional shapes in different contexts
  • Work with a range of patterns and functions and solve problems
  • Demonstrate understanding of rational and irrational numbers and number systems
  • Instil in myself a personal contact centre culture
  • Work as a member of a contact centre team
  • Contribute to a diverse working environment in a contact centre
  • Collect and record information queries and requests from customers
  • Provide information to customers in a contact centre
  • Handle a range of customer complaints in contact centres
  • Gather and provide relevant information to contribute to contact centre problem solving
  • Meet performance standards within a contact centre
  • Input data received onto appropriate computer packages within a contact centre
  • Apply in-bound contact centre operations within a commercial environment
  • Apply out-bound contact centre operations within a commercial environment
  • Process incoming and outgoing telephone calls
  • Use time management techniques to manage time in a financial services environment
  • Apply knowledge of self and team in order to develop a plan to enhance team performance
  • Collect and record information queries and requests from customers
  • Communicate with customers in a contact centre and BPO
  • Demonstrate an understanding of contact centre and BPO working practices
  • Handle a range of customer complaints in a contact centre and BPO
  • Identify causes of stress and techniques to manage it in the workplace
  • Manage in-bound and/or out-bound calls in a contact centre
  • Process data using information technology
  • Demonstrate an understanding of the use of different number bases and measurement units and an awareness of error in the context of relevant calculations
  • Interpret and use information from texts
  • Investigate life and work related problems using data and probabilities
  • Use language and communication in occupational learning programmes
  • Write/present/sign texts for a range of communicative contexts
  • Explain basic health and safety principles in and around the workplace
  • Communicate orally with relevant stakeholders in the recovery of debt
  • Interpret classification systems in order to organise, retrieve and dispose of records
  • Comply with service levels as set out in a Contact Centre Operation

  • Supervise a project team of a small project to deliver project objectives
  • Ethical principles, standards and professional conduct
  • Conduct project documentation management to support project processes
  • Work as a project team member
  • Implement project administration processes according to requirements
  • Determine the work required to accomplish the objectives and organise the scope of a simple to moderately complex project
  • Contribute to the management of project risk within own field of expertise

10 courses /
month

R 5 000.00
ex VAT

22 courses /
month:

R 10 000.00
ex VAT

38 courses /
month:

R 15 000.00
ex VAT

Unlimited
courses / month:

R 20 000.00
ex VAT

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