Business, HR and Remuneration Courses

Train the Trainer

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3-day course

Re-empower the trainer to navigate within the context of the current – and future – digitised workplace environment that is characterised by artificial intelligence, virtual reality, robotic process automation, remote and hybrid work environments.

The dynamics of the changing world of of work, coupled with the 4IR journey and the “future of work today and or in future” all create a melting pot of excitement and opportunities for HR in general, and the trainer in particular.

The title ‘trainer’, in its broadest sense, has come to mean anyone in the organisation who is entrusted with the facilitation of occupational learning and development, and organisation development interventions. Twenty-five years after the Skills Development Act and its requirements of unit standards, sector education training authorities, and education and training quality assurance bodies, the trainer has no doubt mastered these requirements.

In this time of unprecedented global change, however, there is a need to re-empower the trainer within the context of a completely different workplace – a technology-led learning & development environment characterised by:

  • artificial intelligence;
  • virtual reality; 
  • robotic process automation;
  • remote and hybrid work environments;
  • an almost completely digitised workplace;
  • and the future of work “now” and in the “future”.

Course content and outcomes

At the conclusion of this course, the delegate will be able to:

  • Understand the context of learning & development in South Africa and or country of origin.
  • Understand the various labour markets and related variables, with specific reference to skills development.
  • Understand and apply relevant statutes, rules and regulations pertaining to skills development.
  • Perform managerial functions related to learning & development:
    • Short-term and long-term strategic planning for learning & development,
    • Organising the resources,
    • Leading and inspiring the team,
    • Controlling the set-up, including related governance, risks, and compliance.
  • Master the learning & development value chain.
    • Identification and analysis of organisation; group; and individual current and emerging training needs.
    • Programme design/development for remote, hybrid and office-based staff.
    • Programme facilitation for learning including current technology:
      • Virtual reality (VR).
      • Artificial intelligence (AI).
      • Robotic process automation (RPA),
    • Evaluation of learning and development for impact:
      • Reaction
      • Learning
      • Behaviour
      • Results
      • Return on investment.
    • Behaviour modelling: Rehearsal and practice of problem situations in a simulated environment.

Who is this course aimed at?

  • Learning & development managers;
  • skills development facilitators;
  • HR business partners;
  • line managers entrusted with training and development;
  • HR specialists who wish to venture into learning and development;
  • Organisation Design practitioners who are occasionally required to facilitate OD interventions;
  • Labour Relations practitioners;
  • HR managers;
  • Shop stewards and union officials.

Are there any prerequisites for attending this course?



This course is not yet accredited.

R16 200.00

per delegate, excluding VAT

Please scroll down for Booking Forms, In-house Rates, discounted Delegate Day Package Rates, Terms & Conditions, and Contact Details

Other training courses

21st Century offers courses in all areas of Remuneration and HR.

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Course Dates

This course takes place over three consecutive days.

(NB: in-person only)
28, 29, 30 August
16, 17, 18 October
20, 21, 22 November

3-day Public Course Rate

R16 200.00
(per delegate, excluding VAT)

Terms & Conditions

Please familiarise yourself with the TERMS & CONDITIONS before booking

Public Course Package Rates

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see a larger version)

2022 Package Rates

If any company employees would like to attend more than one public training course, or more than one person from your company would like to attend any of the courses, we highly recommend purchasing one of our packages:

  • Structured according to the number of delegate days,
  • Discounts of up to 30%,
  • Valid for one year from date of purchase,
  • Specific to the company (rather than the delegate), so can be used by any number of employees, in any combination, for any course or courses.

If you would like to purchase a package, please fill out the BOOKING FORM.

In-house Rates

We need a minimum of 5 delegates in order to run this course in-house.

For between 5 and 10 delegates*,
a flat daily rate of

R 24 700.00

PLUS a daily fee for each additional delegate of

R 2 100.00

We can tailor-make this course, or customise any combination of courses to suit your organisation’s needs.

If you would like to run this course in-house at your company, please contact us and will will get back to you ASAP.

Regional Contacts

Head Office

Sharlene Herandien
Training Manager,
Johannesburg & Gauteng

Western Cape, Northern Cape & Coastal Regions

Leanne Visser
General Manager,
Western Cape & Northern Cape

Booking: Courses & Packages

Please fill in all the fields.

  • Section A: Company Information:

  • Please ensure that you fill in all the necessary requirements before submitting the form.

  • Section B: Delegate Information:

    If you ticked 'yes', our Training Manager will get in touch with you to discuss the details.
  • Section C: Invoicing Information:

  • This section contains the details of the financial contact person within your company who would receive the invoice.

  • Section E: Signoff

  • This section must be signed off by a person in your company who has the authority to purchase this course/package/s.