Organisational Development Essentials for HR

(1-day)

Understand how to create organisations that are humane, democratic and empowering … at the same time as being high performing in terms of productivity, quality of output, profitability, and growth.

At the conclusion of this course the delegate should understand:

• What Organisational Development is,
• The benefits of Organisational Development during Change/Transformation,
• The relationship between HR and ODev,
• The best ODev implementation case studies and tools,
• Current global ODev Trends groups, in terms of what they spend their income on.

Change Management & Change Agents Training

(2-day)

Learn how to maximise your organisation’s ability to successfully navigate any internal and external change by building internal change management capability and capacity; ensure your people are involved in – and committed to – the change process; and align the people, processes and structures with the vision and business strategy of your organisation.

At the conclusion of this course the delegate should understand:

• Change Management BASICS:
  • What Change Management is,
  • The formula for Change Management.
• Why Change Management should play a pivotal role in a PROJECT ENVIRONMENT:
  • Two types of change,
  • People’s reactions to change,
  • Benefits of Change Management,
  • Implications of not tackling Change Management,
• The PROCESS of change:
  • Reactions to change that is seen to be positive,
  • Reactions to change that is seen to be negative,
  • Overcoming resistance to change,
  • Theory and practice.
• Change AGENTS:
  • Roles and responsibilities of a Change Agent,
  • Formulating a Change Agent network,
• Change Management METHODOLOGY:
  • Stakeholder Management,
  • Communications,
  • Change Readiness,
  • Culture,
  • Training,
• ORGANISATION DESIGN-SPECIFIC Change Management:
  • local and international case studies

Stakeholder Management & Engagement

(1-day)

Learn how to identify, analyse, manage and engage stakeholders linked to and affected by your organisation.

The course outlines the principles and processes involved in the management and engagement of stakeholders, as well as how to use tools for effective planning and assessment.

At the conclusion of this course the delegate should understand:

• How to define the different types of stakeholders;
• How to define the process to manage and engage stakeholders:
  • Define and categorise stakeholders;
  • Conduct stakeholder research and analysis;
  • Develop stakeholder assessment;
  • Develop stakeholder strategy & alignment plan;
• Stakeholder management principles;
• Communications and effective engagement;
• How to use the following tools:
  • Stakeholder assessment tool;
  • Stakeholder matrix template (Identification, Analysis, Alignment and Tracking);
  • Stakeholder alignment plan;
  • Sample communication plan;
  • Communications & engagement effectiveness survey;
  • Assessment tool for communication & engagement media;

Sustainable Employee Engagement and Culture

(1-day)

This course will assist you in engaging your workforce and understanding the key drivers of building a happy, thriving culture. You will learn the best practice principles of culture and engagement strategy design, and will be challenged in a practical way to convert “best practice” into “best fit” for your organisation.

At the conclusion of this course the delegate should understand:

• Construct a definition of Employee Engagement,

• Understand culture in general and organisational culture,
• Understand human nature elements that enable engagement,
• Understand and analyse employee expectations,
• Understand the Employee Engagement drivers,
• Understand the Employee Engagement process,
• Understand the elements of a Employee Value Proposition (EVP),
• Plan and implement the elements of Organisational Culture and Employee Engagement,
• Construct a simplified and sustainable Engagement process.