Remuneration and HR Training Courses
Diversity, Equity and Inclusion: Managing Bias
in collaboration with
1-day course
Drawing on the Cultural Intelligence (CQ) framework, CQ Africa’s Unconscious Bias training utilises research-based findings to facilitate the development and implementation of strategies that will disrupt bias in individual lives and organisations
Unconscious biases are social stereotypes about certain groups of people that are formed by individuals outside of their own conscious awareness.
Left unattended these biases hamper individuals’ and organisations’ capability to build inclusive environments where diversity and inclusion can thrive.
Who is this course aimed at?
The workshop is for individuals and organisations seeking to leverage diversity, improve equity and make their organisations feel more inclusive. This program will benefit anyone who interacts with different cultures, whether multinational, generational, ethnic or even organisational cultures within a workplace.
Workshop objectives
The overall objective is to learn how to manage bias in interpersonal and organisational interactions.
Following participation in the program individuals should be able to apply research-based solutions for improving self-awareness and begin to take the first steps towards developing culturally intelligent strategies to make sure they do not act on biases.
Workshop Learning Outcomes
- Understand why bias matters;
- Recognise sources of explicit and implicit bias;
- Identify systemic bias in our organisations/institutions;
- Practice culturally intelligent strategies to disrupt bias.
Workshop Agenda and Objectives
Introduction
- Understand workshop objectives and agenda;
- Define ground rules for participation interaction.
Manage Bias with Cultural Intelligence: CQ Drive
- Develop a deeper understanding of unconscious bias and ways CQ can help disrupt bias;
- Know the three everyday influences proven to increase the application of bias;
- Possess strategies for interrupting everyday influences.
See Unconscious Bias: CQ Knowledge
- Understand the personal and organisational effect of covering
- Define and recognise multiple types of bias, especially affinity and confirmation bias
- Learn CQ strategies for reducing covering and responding effectively to microaggressions
Disrupt Biased Systems and Practices: CQ Strategy
- Understand how bias affects organisational systems and practices;
- Learn CQ strategies to manage bias across the employee lifecycle;
- Learn five CQ strategies for managing decision-making bias;
- Apply bias-busting CQ strategies to real-world scenarios.
Create an Action Plan: CQ Action
- Commit to implementing several CQ strategies to manage bias;
- Recognise managing bias as an ongoing process;
- Develop a personal action plan to take effective action in managing and challenging bias.
R5 500.00
per delegate, excluding VAT
R3 500.00*
* excluding VAT, for the CQ Pro Assessment
(optional extra)
Booking: Courses & Packages
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