Remuneration and HR Training Courses
Diversity, Equity and Inclusion: Managing Bias
in collaboration with
In-House
1-day course
Drawing on the Cultural Intelligence (CQ) framework, CQ Africa’s Unconscious Bias training utilises research-based findings to facilitate the development and implementation of strategies that will disrupt bias in individual lives and organisations
Unconscious biases are social stereotypes about certain groups of people that are formed by individuals outside of their own conscious awareness.
Left unattended these biases hamper individuals’ and organisations’ capability to build inclusive environments where diversity and inclusion can thrive.
Who is this course aimed at?
The workshop is for individuals and organisations seeking to leverage diversity, improve equity and make their organisations feel more inclusive. This program will benefit anyone who interacts with different cultures, whether multinational, generational, ethnic or even organisational cultures within a workplace.
Workshop objectives
The overall objective is to learn how to manage bias in interpersonal and organisational interactions.
Following participation in the program individuals should be able to apply research-based solutions for improving self-awareness and begin to take the first steps towards developing culturally intelligent strategies to make sure they do not act on biases.
Workshop Learning Outcomes
- Understand why bias matters;
- Recognise sources of explicit and implicit bias;
- Identify systemic bias in our organisations/institutions;
- Practice culturally intelligent strategies to disrupt bias.
The CQ Pro Assessment
The CQ Pro Assessment (optional extra*) measures your capability and effectiveness – as an individual – for working and relating across cultures and in diverse situations. The Feedback Report includes:- self-ratings & norms for the 4 CQ capabilities (CQ Drive, CQ Knowledge, CQ Strategy, and CQ Action); self-ratings & norms for the 13 CQ sub-dimensions; and personal cultural value preferences.
R3 500.00*
* excluding VAT, for the CQ Pro Assessment
(this is an optional extra,, in ADDITION to the in-house training rates for this course)
Workshop Agenda and Objectives
Introduction
- Understand workshop objectives and agenda;
- Define ground rules for participation interaction.
Manage Bias with Cultural Intelligence: CQ Drive
- Develop a deeper understanding of unconscious bias and ways CQ can help disrupt bias;
- Know the three everyday influences proven to increase the application of bias;
- Possess strategies for interrupting everyday influences.
See Unconscious Bias: CQ Knowledge
- Understand the personal and organisational effect of covering
- Define and recognise multiple types of bias, especially affinity and confirmation bias
- Learn CQ strategies for reducing covering and responding effectively to microaggressions
Disrupt Biased Systems and Practices: CQ Strategy
- Understand how bias affects organisational systems and practices;
- Learn CQ strategies to manage bias across the employee lifecycle;
- Learn five CQ strategies for managing decision-making bias;
- Apply bias-busting CQ strategies to real-world scenarios.
Create an Action Plan: CQ Action
- Commit to implementing several CQ strategies to manage bias;
- Recognise managing bias as an ongoing process;
- Develop a personal action plan to take effective action in managing and challenging bias.
In-house Training Rates
All our courses can be run In-house and can be customised to suit your organisation’s needs.
- 1-10 delegates: a flat daily rate of R26 775.00
- PLUS a daily fee for each additional delegate of R3 000.00
2026 Public Training Courses and Rates
We run a select few of our most popular in-house courses as Public Courses during the year.
Please click on the table below for a larger view of the 2026 Public Course Dates.
- 1-day courses:
R6900.00 ex. VAT per delegate; - 2-day courses:
R13 800.00 ex. VAT per delegate - 3-day courses:
R20 700.00 ex. VAT per delegate; - 4-day courses:
R27 600.00 ex. VAT per delegate - 5-day courses:
R34 500.00 ex. VAT per delegate
Please note that all public training courses require upfront payment by your organisation. If any delegate cannot attend, they may transfer their place on the course to any other person from the organisation. Terms & Conditions will be sent to you on booking.
Regional Contacts
If you are interested in any of our courses, or if you have any queries, please fill in the contact form or speak to one of our regional contacts for more information.
Contact Form
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