Remuneration and HR Training Courses
Diversity, Equity and Inclusion:
Leveraging Diversity
in collaboration with
In-House
1-day course
Utilise extensive peer-reviewed research and globally recognised methods to build your personal cultural intelligence, connect more effectively across cultures, and improve personal and professional relationships.
Course participants will learn about their own level of cultural intelligence and the four capabilities of CQ®: CQ Drive, CQ Knowledge, CQ Action, and CQ Strategy.
What is CQ®?
Cultural Intelligence, or CQ®, is a globally recognised way of assessing and improving effectiveness in culturally diverse situations. It is rooted in rigorous, academic research conducted across more than 100 countries and it is being used by leading companies, universities, and governments around the world. CQ®, is the foundation and strategic link to diversity, equity and inclusion (DEI).
In culturally diverse situations, CQ® predicts:
- Personal adjustment and adaptability
- Judgment and decision-making
- Negotiation effectiveness
- Trust, idea-sharing, and innovation
- Leadership effectiveness
- Profitability and cost-savings
Who is this course aimed at?
The workshop is for individuals and organisations seeking to leverage diversity, improve equity and make their organisations feel more inclusive. This program will benefit anyone who interacts with different cultures, whether multinational, generational, ethnic or even organisational cultures within a workplace.
Workshop objectives
This program will introduce participants to cultural intelligence and equip them with strategies for applying it to any multicultural context. The overall objective is to improve intercultural performance.
- Which diversity matters most in the workplace?
- What are the barriers to diversity?
- What does a strategic approach to diversity look like?
Workshop Learning Outcomes
- Self-awareness of how culture influences your interactions with others
- Understanding how to develop and apply CQ in yourself and others
- Effectiveness working with multicultural colleagues and customers
CQ Pro Assessment
The CQ Pro Assessment (optional extra*) measures your capability and effectiveness – as an individual – for working and relating across cultures and in diverse situations. The Feedback Report includes:- self-ratings & norms for the 4 CQ capabilities (CQ Drive, CQ Knowledge, CQ Strategy, and CQ Action); self-ratings & norms for the 13 CQ sub-dimensions; and personal cultural value preferences.
R3 500.00*
* excluding VAT, for the CQ Pro Assessment
(this is an optional extra,, in ADDITION to the in-house training rates for this course)
Workshop Agenda
Culture Matters
- Become familiar with facilitator, co-participants, and purpose of the workshop
- Recognize the relevance of cultural intelligence
- Be able to define “culture”
Mapping Cultural Diversity
- Understand ten cultural value dimensions
- Identify behaviors typically associated with each cultural value preference
- Develop awareness of the cultural value preferences of self and others
What’s Your CQ? Overview
- Develop an understanding of cultural intelligence
- Recognize the importance of cultural intelligence as a key capability for intercultural effectiveness
What’s Your CQ Drive?
- Understand the importance of CQ Drive for intercultural effectiveness
- Reflect on CQ Drive scores and learn strategies for improvement
- Know how to apply CQ Drive
What’s Your CQ Knowledge?
- Understand the importance of CQ Knowledge for intercultural effectiveness
- Reflect on CQ Knowledge scores and learn strategies for improvement
- Know how to apply CQ Knowledge
What’s Your CQ Strategy?
- Understand the importance of CQ Strategy for intercultural effectiveness
- Reflect on CQ Strategy scores and strategies for improvement
- Know how to apply CQ Strategy
What’s Your CQ Action?
- Understand the importance of CQ Action for intercultural effectiveness
- Reflect on CQ Action scores and strategies for improvement
- Know how to apply CQ Action
Case Study
- Apply knowledge about cultural values and CQ to a specific case study
- Understand leading practices for effective, diverse teams
CQ Action Plan
- Create an action plan for improving and applying CQ
- Be motivated to develop CQ in self and others
In-house Training Rates
All our courses can be run In-house and can be customised to suit your organisation’s needs.
- 1-10 delegates: a flat daily rate of R26 775.00
- PLUS a daily fee for each additional delegate of R3 000.00
2026 Public Training Courses and Rates
We run a select few of our most popular in-house courses as Public Courses during the year.
Please click on the table below for a larger view of the 2026 Public Course Dates.
- 1-day courses:
R6900.00 ex. VAT per delegate; - 2-day courses:
R13 800.00 ex. VAT per delegate - 3-day courses:
R20 700.00 ex. VAT per delegate; - 4-day courses:
R27 600.00 ex. VAT per delegate - 5-day courses:
R34 500.00 ex. VAT per delegate
Please note that all public training courses require upfront payment by your organisation. If any delegate cannot attend, they may transfer their place on the course to any other person from the organisation. Terms & Conditions will be sent to you on booking.
Regional Contacts
If you are interested in any of our courses, or if you have any queries, please fill in the contact form or speak to one of our regional contacts for more information.
Contact Form
"*" indicates required fields