PLEASE NOTE: In this time of Covid-19 we will be offering courses either face-to-face, or online via Zoom

21st Century in collaboration with Cultural Intelligence Africa

Diversity, Equity and Inclusion:
Leveraging Diversity

1-day course

Leveraging Diversity goes beyond cultural awareness, to the next level, by utilising peer-reviewed research and recognised methods to build an individual’s cultural intelligence. This leads to more effective cross-cultural connections and improved personal and professional relationships.

Course participants will learn about their own level of cultural intelligence and the four capabilities of CQ®: CQ Drive, CQ Knowledge, CQ Action, and CQ Strategy.

What is CQ®?

Cultural Intelligence, or CQ®, is a globally recognised way of assessing and improving effectiveness in culturally diverse situations. It is rooted in rigorous, academic research conducted across more than 100 countries and it is being used by leading companies, universities, and governments around the world. CQ®, is the foundation and strategic link to diversity, equity and inclusion (DEI).

In culturally diverse situations, CQ® predicts:

  • Personal adjustment and adaptability
  • Judgment and decision-making
  • Negotiation effectiveness
  • Trust, idea-sharing, and innovation
  • Leadership effectiveness
  • Profitability and cost-savings

Who is this course aimed at?

The workshop is for individuals and organisations seeking to leverage diversity, improve equity and make their organisations feel more inclusive. This program will benefit anyone who interacts with different cultures, whether multinational, generational, ethnic or even organisational cultures within a workplace.

Workshop objectives

This program will introduce participants to cultural intelligence and equip them with strategies for applying it to any multicultural context. The overall objective is to improve intercultural performance.

  • Which diversity matters most in the workplace?
  • What are the barriers to diversity?
  • What does a strategic approach to diversity look like?

Workshop Learning Outcomes

  • Self-awareness of how culture influences your interactions with others
  • Understanding how to develop and apply CQ in yourself and others
  • Effectiveness working with multicultural colleagues and customers

You will receive:

  • CQ Pro Assessment & Feedback Report (View Sample Report)
  • What’s Your CQ? participant guide

R9 000.00
per delegate, excluding VAT

Public Workshop dates
(in-person)

7 February
19 May
11 July
19 September
24 November

Please fill in the form below to register for this workshop.

Online Workshop

Please contact our Training Manager (contact details below)  if you would prefer to do this workshop online.

Venue and Time

21st Century Office
12 Bolton Road, Rosebank, Johannesburg, 2132

Workshops will take place between 09h00 and 17h00.

Regional Contacts

Head Office

Sharlene Herandien
Training Manager, Johannesburg & Gauteng

email us

Western Cape & Northern Cape

Leanne Visser
Regional Manager, Western Cape & Northern Cape

email us

Eastern Cape & KwaZulu Natal

Penny Petrou
General Manager, Eastern Cape & KZN

email us

Training Enquiry

Are you interested in running this course in your company? Contact us and we’ll get back to you directly.

 

Contact Us