Course participants will learn about their own level of cultural intelligence and the four capabilities of CQ®: CQ Drive, CQ Knowledge, CQ Action, and CQ Strategy.
What is CQ®?
Cultural Intelligence, or CQ®, is a globally recognised way of assessing and improving effectiveness in culturally diverse situations. It is rooted in rigorous, academic research conducted across more than 100 countries and it is being used by leading companies, universities, and governments around the world. CQ®, is the foundation and strategic link to diversity, equity and inclusion (DEI).
In culturally diverse situations, CQ® predicts:
- Personal adjustment and adaptability
- Judgment and decision-making
- Negotiation effectiveness
- Trust, idea-sharing, and innovation
- Leadership effectiveness
- Profitability and cost-savings
Who is this course aimed at?
The workshop is for individuals and organisations seeking to leverage diversity, improve equity and make their organisations feel more inclusive. This program will benefit anyone who interacts with different cultures, whether multinational, generational, ethnic or even organisational cultures within a workplace.
This program will introduce participants to cultural intelligence and equip them with strategies for applying it to any multicultural context. The overall objective is to improve intercultural performance.
- Which diversity matters most in the workplace?
- What are the barriers to diversity?
- What does a strategic approach to diversity look like?
Workshop Learning Outcomes
- Self-awareness of how culture influences your interactions with others
- Understanding how to develop and apply CQ in yourself and others
- Effectiveness working with multicultural colleagues and customers
CQ Pro Assessment
The CQ Pro Assessment (optional extra*) measures your capability and effectiveness – as an individual – for working and relating across cultures and in diverse situations. The Feedback Report includes:- self-ratings & norms for the 4 CQ capabilities (CQ Drive, CQ Knowledge, CQ Strategy, and CQ Action); self-ratings & norms for the 13 CQ sub-dimensions; and personal cultural value preferences.