Remuneration and HR Training Courses

Lean Organisations – Restructuring for Productive Efficiency

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Helping HR professionals to prepare for 4IR and successfully implement artificial intelligence in their organisation’s HR function

2-day course

Organisations may be finding themselves with issues that are affecting profitability and efficiency. The issue becomes how to create more value for customers with fewer resources.

Lean organisations understand customer value and focus all their key processes, in every aspect of the business (from the manufacturing floor to service, to office functions, to accounting transactions), on continuously increasing value and relentlessly identifying and eliminating waste.

Who is this course aimed at?

Business Leaders, Board Members, Business Owners, Entrepreneurs, C-suites, Executives, Directors, Managing Partners, Management, Start-Ups, SMEs

Course content and outcomes:

At the conclusion of this course the delegate should understand:

  • What the 4th IR looks like, how it will affect the future of business, and current considerations for future success,
  • What makes a HiPO organisation, how to build a HiPO organisation, and HiPO measurements for success and sustainability,
  • Business acumen and emotional intelligence – what are they and why leaders require them,
  • Organisational performance and financial results,
  • Why HiPO & reward-productivity gains should be shared with the staff, how gainsharing can be used as a management tool, and key considerations to make when implementing a gainsharing scheme,
  • Traditionally used productivity measures, the use of physical and financial metrics to measure productivity, and key ratios to consider when measuring productivity,
  • Why we should consider the triple bottom line, whether targeting financial performance is only sustainable in the modern world, and the shift from shareholder to stakeholder satisfaction,
  • Balance Score Card (BSC) – decoding organisational strategy, setting organisational targets, and taking accountability
  • How to monitor and evaluate organisational, divisional and individual performance,
  • The role of performance management in the organisation, why a performance management system should be unique, and designing appropriate performance management systems for your operations,
  • 360 Feedback – what it is, how to obtain reliable and constructive feedback, and the role of organisational culture, values and maturity for successful implementation,
  • Performance Related Pay – the importance of pay-for-performance models, establishing the link between pay and performance, and why rules are important in the design of incentive pay schemes,
  • The importance of the measurement of Human Capital, the key metrics used to monitor the relationship between employee and business performance, and operating efficiency and over/under staffing.

Other training courses:

21st Century offers courses in all areas of Remuneration and HR.


2022 Course dates

15-16 February
20-21 April
13-14 June
17-18 August
17-18 October

The course content is divided into 4 modules – 2 modules per day on two consecutive days


Module 1

 Morning session

09h00 – 09h15

Welcome and Opening

09h15 – 10h30

4th IR and Future of Business

10h30 – 12h00

High Performance Organisations (HIPO)

Module 2

 Afternoon session

13h00 – 14h00

Business Acumen

14h00 – 15h00

HIPO & Reward- Productivity Gainsharing

15h00 – 16h00 Productivity Measures

Module 3

Morning session

09h00 – 10h00

Triple Bottom Line

10h00 – 11h00

Balance Score Card

11h00 – 12h00

Performance Measures

Module 4

 Afternoon session

13h00 – 14h00

360 Feedback

14h00 – 15h00

Performance Related Pay

15h00 – 15h50

Human Capital Measurement

2-day Public Course Rate

R11 900.00
(per delegate, excluding VAT)

Terms & Conditions

Please familiarise yourself with the TERMS & CONDITIONS before booking

Public Course Package Rates

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see a larger version)

2022 Package Rates

If any company employees would like to attend more than one public training course, or more than one person from your company would like to attend any of the courses, we highly recommend purchasing one of our packages:

  • Structured according to the number of delegate days,
  • Discounts of up to 30%,
  • Valid for one year from date of purchase,
  • Specific to the company (rather than the delegate), so can be used by any number of employees, in any combination, for any course or courses.

If you would like to purchase a package, please fill out the BOOKING FORM.

In-house Rates

We need a minimum of 5 delegates in order to run this course in-house.

For between 5 and 10 delegates*,
a flat daily rate of

R 24 700.00

PLUS a daily fee for each additional delegate of

R 2 100.00

We can tailor-make this course, or customise any combination of courses to suit your organisation’s needs.

If you would like to run this course in-house at your company, please contact us and will will get back to you ASAP.

Regional Contacts

Head Office

Sharlene Herandien
Training Manager,
Johannesburg & Gauteng

Western Cape, Northern Cape & Coastal Regions

Leanne Visser
General Manager,
Western Cape & Northern Cape

BOOKING FORM: Courses & Packages

If you would like to attend this course, please fill out the form below.

  • Section A: Company Information:

  • Please ensure that you fill in all the necessary requirements before submitting the form.

  • Section B: Delegate Information:

    If you ticked 'yes', our Training Manager will get in touch with you to discuss the details.
  • Section C: Invoicing Information:

  • This section contains the details of the financial contact person within your company who would receive the invoice.

  • Section E: Signoff

  • This section must be signed off by a person in your company who has the authority to purchase this course/package/s.