Business, HR and Remuneration Courses

HR for Line Managers

21C Ed logo

2-day course

Effective management of staff is needed at every level of the organisation, in order to deliver on goals and strategies. By empowering team leaders, supervisors, and front-line managers the potential of staff can be realised, and the managers of the future grown within the organisation.

Course content and outcomes

At the conclusion of this course the delegate should understand the importance and objectives of the Human Resource tools and requirements:

  • The impact of defining a role as a set of clear and interrelated tasks,
  • Why job grading matters,
  • How salaries are determined,
  • Best practice in the recruitment process:
    • internally,
    • externally,
  • The role of the manager in on-boarding,
  • Monitoring the probation period and considerations if extending,
  • Formal contracting for performance,
  • Challenges of the performance review process,
  • Encouraging further training and development,
  • Supporting team members to identify their career and steps to be taken,
  • The manager’s first response to misconduct, poor performance or incapacity due to illness,
  • Communicating effectively with your team:
    • what to share with whom,
  • Communicating up-wards:
    • what your boss needs to know,
  • The impact on team morale when the manager is seen to be fair, open and approachable,
  • The legislative reporting requirements where HR needs your inputs,
  • Understanding legislated and statutory deductions on payroll,
  • Terminations and good-byes.

Who should attend this course?

The course is aimed at first-time managers with or without management experience.

Are there any prerequisites for attending this course?


R11 900.00
per delegate, excluding VAT

Please scroll down for Booking Forms, In-house Rates, discounted Delegate Day Package Rates, Terms & Conditions, and Contact Details

Other training courses

21st Century offers courses in all areas of Remuneration and HR.

Course Dates

26-27 September

The 2nd day of the course will take place a week after the 1st day of the course:

First Day:
Module 1:
09h00 – 12h00
Module 2:
13h00 – 16h00

Second Day:
Module 1:
09h00 – 12h00
Module 2:
13h00 – 16h00

2-day Public Course Rate

R11 900.00
(per delegate, excluding VAT)

Terms & Conditions

Please familiarise yourself with the TERMS & CONDITIONS before booking

Public Course Package Rates

(please click the image below to
see a larger version)

2022 Package Rates

If any company employees would like to attend more than one public training course, or more than one person from your company would like to attend any of the courses, we highly recommend purchasing one of our packages:

  • Structured according to the number of delegate days,
  • Discounts of up to 30%,
  • Valid for one year from date of purchase,
  • Specific to the company (rather than the delegate), so can be used by any number of employees, in any combination, for any course or courses.

If you would like to purchase a package, please fill out the BOOKING FORM.

In-house Rates

We need a minimum of 5 delegates in order to run this course in-house.

For between 5 and 10 delegates*,
a flat daily rate of

R 24 700.00

PLUS a daily fee for each additional delegate of

R 2 100.00

We can tailor-make this course, or customise any combination of courses to suit your organisation’s needs.

If you would like to run this course in-house at your company, please contact us and will will get back to you ASAP.

Regional Contacts

Head Office

Sharlene Herandien
Training Manager,
Johannesburg & Gauteng

Western Cape, Northern Cape & Coastal Regions

Leanne Visser
General Manager,
Western Cape & Northern Cape

BOOKING FORM: Courses & Packages

If you would like to attend this course, please fill out the form below.

  • Section A: Company Information:

  • Please ensure that you fill in all the necessary requirements before submitting the form.

  • Section B: Delegate Information:

    If you ticked 'yes', our Training Manager will get in touch with you to discuss the details.
  • Section C: Invoicing Information:

  • This section contains the details of the financial contact person within your company who would receive the invoice.

  • Section E: Signoff

  • This section must be signed off by a person in your company who has the authority to purchase this course/package/s.