Competency-Based Interviewing Skills for HR Professionals

Key Outcomes

By the end of this course, HR professionals will be able to:

• Understand the Role of Competency Frameworks in HR Practice
  Gain clarity on how competency models underpin recruitment, performance management, succession planning, and learning and development.
• Distinguish Between Core, Technical, and Behavioural Competencies
  Accurately interpret different competency types and their relevance to various roles across the organisation.
• Translate Organisational Competencies into Practical Interview Tools
  Align job profiles with appropriate competencies and develop targeted competency-based interview guides.
• Apply Structured Interviewing Techniques Using the STAR Method
  Use behavioural questioning frameworks to elicit evidence-based responses and assess candidates objectively.
• Conduct Competency-Based Interviews with Confidence and Consistency
  Practice the skills to facilitate fair, bias-aware interviews that evaluate both potential and demonstrated competencies.
• Document Interview Responses and Ratings Reliably
  Record responses accurately and apply rating scales to support transparent and defensible hiring or development decisions.
• Enhance Talent and Development Strategies Through Competency Data
  Use interview insights to inform workforce planning, identify skills gaps, and support targeted training initiatives.
• Ensure Compliance and Fair Practice in Interviewing
  Understand the ethical and legal considerations in competency-based assessments, including POPIA-aligned data handling.

Who should attend this course?

HR practitioners, executives, and employees.

Are there any prerequisites for attending this course?

No.

Accreditation

This course is not currently accredited.

In-house Training Rates

All our courses can be run In-house and can be customised to suit your organisation’s needs.

• 1-10 delegates: a flat daily rate of R26 775.00
• PLUS a daily fee for each additional delegate of R3 000.00

2026 Public Training Courses and Rates

We run a select few of our most popular in-house courses as Public Courses during the year.

Please click on the table below for a larger view of the 2026 Public Course Dates.

• 1-day courses:
  R6900.00 ex. VAT per delegate;
• 2-day courses:
  R13 800.00 ex. VAT per delegate
• 3-day courses:
  R20 700.00 ex. VAT per delegate;
• 4-day courses:
  R27 600.00 ex. VAT per delegate
• 5-day courses:
  R34 500.00 ex. VAT per delegate

Please note that all public training courses require upfront payment by your organisation. If any delegate cannot attend, they may transfer their place on the course to any other person from the organisation. Terms & Conditions will be sent to you on booking.

If you are interested in any of our courses, or if you have any queries, please fill in the contact form or speak to one of our regional contacts for more information.

Contact Form