Remuneration and HR Training Courses

Change Management & Change Agents Training

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2-day in-house course

Learn how to maximise your organisation’s ability to successfully navigate any internal and external change by building internal change management capability and capacity; ensure your people are involved in – and committed to – the change process; and align the people, processes and structures with the vision and business strategy of your organisation

Who should attend this course?

The course is aimed at Executive staff, HR Practitioners and Professionals, Managers and anyone who is a Change Agent in the organisation.

Course content and outcomes

At the conclusion of this course the delegate should understand:

  • Change Management BASICS:
    • What Change Management is,
    • The formula for Change Management.
  • Why Change Management should play a pivotal role in a PROJECT ENVIRONMENT:
    • Two types of change,
    • People’s reactions to change,
    • Benefits of Change Management,
    • Implications of not tackling Change Management,
  • The PROCESS of change:
    • Reactions to change that is seen to be positive,
    • Reactions to change that is seen to be negative,
    • Overcoming resistance to change,
    • Theory and practice.
  • Change AGENTS:
    • Roles and responsibilities of a Change Agent,
    • Formulating a Change Agent network,
  • Change Management METHODOLOGY:
    • Stakeholder Management,
    • Communications,
    • Change Readiness,
    • Culture,
    • Training,
    • local and international case studies

Are there any prerequisites for attending this course?



This course has been accredited by SABPP and CPD points will be awarded to the attendee for successful completion of the course.

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Other training courses

21st Century offers courses in all areas of Remuneration and HR.

In-house Training

The course content has been split into four Zoom modules – one in the morning and one in the afternoon of each of the two days:

Module 1 (first day):
09h00 – 12h00
Module 2 (first day):
13h00 – 16h00
Module 3 (second day):
09h00 – 12h00
Module 4 (second day):
13h00 – 16h00

Please contact our Training Manager if you wish to run this course in-house for your organisation.


We are offering a 5-day intervention which is tailor-made specifically to suit your organisation that includes:

  • a diagnosis,
  • expert consultation,
  • personalised training to equip up to 10 key staff as change agents within your organisation.

In-house Training Rates

for between 5 and 10 delegates*,
a flat daily rate

R 24 500.00

+ a daily fee for each
additional delegate

R 2 100.00

We can tailor-make this course, or customise any combination of courses to suit your organisation’s needs.

If you would like to run this course in-house at your company, please fill in the contact form and we will get back to you ASAP.

* Please note that we need a minimum of 5 delegates in order to run this course.


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