Change, Diversity & Transformation

CM logo tight

Engaging and supporting people through times of change dramatically increases the success rate of the delivery of strategic objectives and return on investment … and decreases your risk and costs

Successful Change

Is your organisation changing:

  • its strategy?
  • its structure?
  • its business processes?
  • its products and/or services?
  • its leadership?
  • its culture?
  • as a result of financial disruption?
  • as a result of a merger or acquisition?

A successful Change Management process ensures that realistic, achievable and measurable changes are implemented smoothly by successfully engaging all the people involved in the change.

Strategies are implemented to involve, prepare, equip and support individuals to adopt and adapt to change in order to move from their own current states to the desired future states – thus helping them to deliver effective results that achieve your organisation’s strategic vision.

Our Approach

Our robust and effective Change Management approach will help you deliver the benefits of change with the least possible amount of pain, disruption and risk to the business – and to all those working within it.

We can develop a tailor-made Change Management solution, unique to your particular organization and situation, within the framework of the following phases:

  • Diagnosis: Readiness Assessments
  • Engagement: Stakeholder Management
  • Planning: Project Management and Scheduling
  • Implementation: Coaching and Mentorship
  • Re-assessment: Impact Assessment
  • Skills Transfer: Training
  • Embedding: Handover/Capacity Building


  • Your organisation would have a focused vision for the future;
  • Your leaders would be visibly committed to the change and have the capacity to lead and manage it;
  • There would be early-stage buy-in, engagement, input and support from everyone that can influence the outcome of the change or is impacted by the change (employees, unions, community, customers, shareholders, regulators);
  • Expectations of the change process would be aligned;
  • Communication would be effective and two-way;
  • Progress would be communicated and measured;
  • Job roles would be aligned to system and process changes;
  • Resistance to change would be reduced and managed;
  • Knowledge & skills would be transferred for sustainability;
  • Risks would be managed, barriers to change removed, and change issues are resolved;
  • Visible, measurable benefits would be seen in a short space of time.

Change initiatives are not just about meeting technical requirements – they impact how people do their work. If individuals cannot personally adapt to change, and learn to embrace a new way of working, the change outcomes are at risk.

NEW! Sustainable Employee Engagement Packages

12-month Renewable Packages

Diagnostic Surveys that are scientifically designed to MEASURE Culture, Change Readiness, Engagement, Diversity & Inclusion, Wellbeing, Strategy Embedding & EVP.

Change Management Training Courses

We offer in-house training in Change Management, either as part of a customised package, or as a stand-alone course for your employees.

Please click on the images below to see more details.

Change Management and Change Agents Training
Customised Change Management Training


If you have any queries about how we could assist you, please fill in the form below, and we will get back to you as soon as possible.

Alternatively, please contact Zone Feni (Executive Director) on +27 11 447 0306.


Contact Form

"*" indicates required fields

The area you're located in*